Missing parts or hardware during assembly?
Double-check the packaging. If you still can't find them, we'll send replacements free of charge promptly.
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Assembly
How do I prepare for the assembly?
Clear your space and lay protective padding down. Have all tools, hardware, instructions, and packaging on hand before you start. An electric screwdriver can be handy, just be careful with the power setting.
How hard is assembly?
While assembly is straightforward, we recommend having an extra pair of hands for convenience and speed. Follow the provided instructions step by step. Our YouTube channel also offers detailed assembly videos for our best-sellers.
Do you offer assembly services?
In select California and NY cities, we offer assembly services for an additional fee. Contact us for availability and add this service after your purchase if eligible.
Does the bed need a box spring?
No, our beds come with slats and are ready for use with just a mattress.